When you buy  a new car, you expect it to be in perfect condition. Free from dings, scratches, and bumps. If the car is not pristine, it does not leave the car lot. Yet in today’s industry of construction, you’d be amazed how companies screw the consumer.

Installed a new garage door and when receiving the door noticed damage to the inside of the panels. The manufacture said they only warranty metal clad doors and not the foam inside panels.

To try and show some good faith though, the door maker gave my clients a remote opener…Ooh! Ahh! A perfect example of how a consumer gets taken.

Yesterday, I received a load of metal roofing. Almost all of it experienced the scratching of paint. Today, the manager of the store came out and we went through all the items, taking pictures as proof.

Now the next step is to have someone from the metal company come out and look at the damage. Already heard a comment from the store, “Well, the scratch is so small no one will see it when it’s on the roof.”

That’s sorta like saying that new Jaguar sports car with a scratch along the side won’t be noticed when driving 80mph.

Strange world.